ACCIDENT & INSURANCE REPLACEMENT · LAS VEGAS
Work. Family. Everything in between. When your car is being repaired, our local team helps you arrange a rental and understand the next steps.
Text anytime. We respond seven days a week.
FIRST, LET’S CLEAR UP PAYMENT
Having an insurance claim doesn’t automatically mean direct billing. We’ll confirm which arrangement applies before your rental begins.
For qualifying rentals, we can bill the insurance company directly once we confirm the arrangement with the insurer.
We explain the approved rental arrangement and any charges you need to pay.
You pay RideOn for the rental and can request reimbursement from the insurance company if your rental is eligible.
We provide your rental quote and explain the payment and deposit requirements.
Haven’t chosen a repair shop? Ask us about participating shops and whether your rental may qualify for direct billing.
Text our teamONE STEP AT A TIME
You don’t need every answer before you reach out. Start with what you know, and we’ll guide you from there.
Talk with RideOnText when you need a car, your repair shop’s name if you have one, and whether an insurer or attorney is involved.
Our team checks vehicle availability and the payment arrangement. We coordinate with your repair shop and confirm any qualifying direct billing before moving forward.
We guide you through document upload, coverage review, your agreement, and the deposit or balance due. Then we confirm local pickup or delivery by arrangement.
A SIMPLE START
Drivers must be 21 or older with a valid driver’s license. We review coverage, the required deposit, and rental terms before confirming your car.
When documents are needed, we’ll direct you to our document upload page.
Still waiting on some of this? You can text us now.
REPAIRS CAN CHANGE. KEEP US IN THE LOOP.
Reach out before your agreed return date if you need more time. We’ll check availability and review any additional rental days and payment arrangements with you.
Ask about delivery to your repair shop or another location for a quoted fee. Required paperwork, your deposit, and any balance due are completed first.
CLEAR ANSWERS BEFORE YOU BOOK
Not sure where your situation fits?
Text us and we’ll talk it through.
Most rentals are paid by the customer upfront. For qualifying rentals through participating repair shops, we may bill the insurer directly once we confirm and approve the arrangement. A deposit is still required. We’ll explain your payment arrangement and any amount due before you book.
It’s a repair shop that works with RideOn on rental coordination. Qualifying direct billing is available only through participating shops and after confirmation with the insurer. Text us your shop’s name, or ask about participating shops if you haven’t chosen one.
Yes, you can ask about a customer-paid rental, subject to availability and our rental requirements. You pay RideOn upfront and can seek reimbursement from the insurer if eligible. We’ll provide your rental quote before you decide.
Tell us where things stand. We can review a customer-paid rental while you wait, subject to availability and qualification. We won’t treat an unconfirmed claim as approved direct billing, and we can’t promise that an insurer will reimburse your costs.
Yes. A deposit is required, including for approved direct-billed rentals. Drivers must be at least 21 and have a valid driver’s license. We review insurance coverage and confirm the deposit, documents, and rental terms before booking.
Contact us before your agreed return date so we can review an extension. Extra days depend on vehicle availability and an updated rental arrangement. If an insurer is paying, its approval for the additional days must also be confirmed.
Ask us about delivery to your repair shop or another location. Delivery is by arrangement for a quoted fee. Required documents, the signed agreement, deposit, and any balance due must be completed before delivery.
Mention that when you contact us. We can review lien-based rental options in qualifying attorney-handled cases, subject to documentation and approval. Having an attorney does not automatically qualify a rental. Your attorney or case manager can also contact our team directly.
FOR THE PEOPLE HELPING YOU
Contact our team about repair timing, rental needs, and participating-shop arrangements.
For body shopsLien-based rentals may be available in qualifying cases, subject to review, documentation, and approval.
For attorneysSTART WITH WHAT YOU KNOW
Tell us when you need a car and where yours is being repaired.
We’ll help you sort out the rental details.
Mon–Fri: 8 a.m.–5:30 p.m.
Saturday & Sunday: Closed
Mon–Fri: 9 a.m.–6 p.m.
Saturday: 9 a.m.–1 p.m.